Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Danielle Williams

Danielle Williams

March 20, 2026

5  out of  5
rating by Danielle Williams
"Mr. Burkett was our agent when we lived in Michigan, and we were pleasantly surprised to reconnect with him. Over the years, he has only improved, and we are so thankful to have found him again. We highly recommend Mr. Burkett and his agency to our friends and family."
We responded:
"Thank you so much for the 5-star rating, Danielle! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Estefany Guerra

Estefany Guerra

March 19, 2026

5  out of  5
rating by Estefany Guerra
"Mr. Don Burkett is a wonderful insurance agent! He turned a very stressful situation for us regarding a claim into a positive experience! It made a difference and we can get our car repaired! Highly recommend you check them out!"
We responded:
"Thank you for the amazing review, Estefany! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Jessie Wilson

Jessie Wilson

March 13, 2026

5  out of  5
rating by Jessie Wilson
"The Burkett Agency is not just a place of business, but a staple of the community. After multiple interactions, they not only addressed me by name, but understood my needs and provided affordable options for me and my family. The warm inviting office relieved my anxiety, the smiles and understanding provided assurance that I was in the right place. Competence, Great Service, Flexibility, and professionalism are all great attributes that Ashely and Don possess. Do yourselves a favor and stop in!"
We responded:
"Thanks so much for the amazing review, Jessie! We really appreciate your support here in Mansfield . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Profile photo of Sean Poole

Sean Poole

March 9, 2026

5  out of  5
rating by Sean Poole
"Excellent service! Don is very knowledgeable. He answered all my questions and made the process very easy. Thank you again!"
We responded:
"Thank you for taking the time to leave such a great review, Sean. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Laila G

Laila G

March 7, 2026

5  out of  5
rating by Laila G
"Great experience from start to finish! Friendly, knowledgeable service and competitive pricing on the coverage. Highly recommend!"
We responded:
"We are grateful for your 5-star review, Laila! Thanks for taking a moment to share your positive rating of State Farm Agent Don Burkett’s Team here in Mansfield . "
Profile photo of Tajunnae Stanford

Tajunnae Stanford

March 7, 2026

5  out of  5
rating by Tajunnae Stanford
"“Awesome products, great price, and an agent who was super helpful every step of the way. Couldn’t ask for a better experience!”"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Don Burkett’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of ravin lewis

ravin lewis

March 7, 2026

5  out of  5
rating by ravin lewis
"Such a great experience with this insurance agency! Everyone was friendly, helpful, and made the whole process smooth and stress-free. I was really impressed with the competitive pricing on the coverage I chose. My agent was knowledgeable, professional, and took the time to explain everything clearly. Highly recommend if you want great service and people who truly care!"
We responded:
"ravin, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Don Burkett’s Team!"
Profile photo of Charity Burkett

Charity Burkett

March 7, 2026

5  out of  5
rating by Charity Burkett
"I had an excellent experience working with this insurance agency. The customer service was outstanding, and the pricing on the products I selected was very competitive. My agent was knowledgeable, professional, and took the time to make sure I understood all my options. I highly recommend them to anyone looking for reliable coverage and great service."
We responded:
"Wow, thank you for the 5-star review, Charity! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Profile photo of Christine Jackman

Christine Jackman

March 6, 2026

5  out of  5
rating by Christine Jackman
"Words can’t express enough my gratitude and satisfaction when it comes to this dual…..Ashley and Don went above and beyond for me! They made sure I got the absolute best rate for my auto insurance, and they didn’t just stop there—they walked me through every option, answered all my questions, and made the whole process super easy and stress-free. I could tell they genuinely cared about helping me, not just making a sale. Honestly, it felt like having two personal insurance superheroes on my side!"
We responded:
"Thank you so much for your kind words! We’re thrilled to know that we were able to provide you with excellent service and make the process smooth and stress-free. It means a lot to us to know that you felt truly supported and cared for every step of the way. We’re always here to help with any of your insurance needs—your trust and satisfaction are our top priorities!"
Profile photo of Janice Mitchell

Janice Mitchell

March 6, 2026

5  out of  5
rating by Janice Mitchell
"Ashley seriously went above and beyond helping me with my auto insurance. From the start, she was super friendly, patient, and genuinely interested in making sure I understood all my options. Instead of just rushing through the process, she took the time to explain everything clearly and helped me find the coverage that actually made sense for me and my budget. It honestly felt like she cared more about helping me than just getting the policy set up. What really stood out was how far she was willing to go to make sure everything was taken care of. She answered all my questions, followed up when she said she would, and made the whole experience way easier than I expected. It’s rare to find someone who puts in that kind of effort, and Ashley definitely did. If you ever get the chance to work with her, you’ll be in great hands."
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear that Ashley was able to provide such a positive and supportive experience throughout your auto insurance process. She truly cares about making sure each client understands their options and feels confident in their coverage decisions. It means a lot to know her hard work and dedication made a difference. If you ever have any more questions or need assistance in the future, don’t hesitate to reach out. We’re always here to help!"
Profile photo of Ebonie Isaac

Ebonie Isaac

March 6, 2026

5  out of  5
rating by Ebonie Isaac
"Excellent customer service! They answered all of my questions and were very prompt with communication! I have referred all of my Family to Don and his team because of the high quality service."
We responded:
"We really appreciate your kind words! It’s great to know that me and my team could provide prompt communication and high-quality service. Thank you for referring your family to us—that means the world! We’re always here to help whenever you need us."
Profile photo of Chase Grays

Chase Grays

March 6, 2026

5  out of  5
rating by Chase Grays
"I’ve never had better customer service in my life!! Don and his agency went above and beyond to make sure i received the highest quality of service! They took care of every concern, provided solutions for all questions, and made my needs their top priority. I wouldn’t dare recommend anywhere else to my friends and family!! Or anyone else for that matter!!! I’m blown away by their knowledge, professionalism, and willingness to go above and beyond!!!! Definitely worthy of five stars!!! Thank you very much"
We responded:
"Thank you so much for your incredible feedback! Your satisfaction is our top priority, and it means the world to us to know we could exceed your expectations. We truly appreciate your trust and your kind recommendation to friends and family. If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing us!"
Profile photo of amber mulitauaopele

amber mulitauaopele

March 4, 2026

5  out of  5
rating by amber mulitauaopele
"Ashley was absolutely amazing to work with! She went above and beyond to help me with my insurance quotes and made the entire process smooth and stress-free. She was patient, knowledgeable, and took the time to explain all my options so I could make the best decision. I truly felt like she had my best interests at heart. 10/10 recommend."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ashley was able to make the insurance process smooth and stress-free for you. She truly cares about helping our clients find the best options to suit their needs. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience!"
Profile photo of Karen Wanzer

Karen Wanzer

February 28, 2026

5  out of  5
rating by Karen Wanzer
"Our family really appreciates Mr. Burkett's and Ashley's expertise in obtaining an policy for our family. They provided excellent customer service."
We responded:
"We're delighted to hear that we were able to assist your family with expertise and excellent customer service. We truly appreciate your trust and are here to support you whenever you need."
Profile photo of Sharon Gutierrez

Sharon Gutierrez

February 26, 2026

5  out of  5
rating by Sharon Gutierrez
"Don and Ashley Burkett were responsive, professional, and exceeded our expectations. Along with their excellent customer service, they offer very good pricing. I recommend Don and Ashley to all my family and friends."
We responded:
"Thank you for your wonderful feedback! It's great to know you appreciated our excellent customer service and competitive pricing. We truly appreciate your recommendation to your family and friends!"
Profile photo of Alisha Williams

Alisha Williams

February 26, 2026

5  out of  5
rating by Alisha Williams
"Don was very attentive, patient, and knowledgeable. He took the time to explain everything clearly and made the process easy and stress-free. I truly appreciated his professionalism and support. Highly recommend!"
We responded:
"Thank you for sharing your experience! It's wonderful to know I made everything clear and stress-free for you. Your recommendation means a lot. If you ever need assistance again, we're here to help."
Profile photo of Immanuel Peterson

Immanuel Peterson

February 26, 2026

5  out of  5
rating by Immanuel Peterson
"Great service, and Ashley made the process of switching from Progressive to State Farm very easy, with a better premium!"
We responded:
"Thank you for your feedback! We're glad to hear that Ashley made your switch from Progressive to State Farm smooth and easy, and that you’re enjoying a better premium. We appreciate your trust and are here to help anytime!"
Profile photo of Rickgu

Rickgu

February 22, 2026

5  out of  5
rating by Rickgu
"Don and his team are dedicated to providing excellent service to their customers. The team is quick to respond and patiently provided explanations of my auto and life insurance options. Quality service!"
We responded:
"Thank you for your kind words! We're pleased to hear that our team provided you with dedicated, responsive, and patient service while explaining your auto and life insurance options. Delivering quality service is our top priority, and your feedback means a lot to us!"
Profile photo of hattie donald

hattie donald

February 21, 2026

5  out of  5
rating by hattie donald
"Don and Ashley assisted me with excellent service and knowledge. I would recommend them to all my friends, colleagues, family members. Great job!"
We responded:
"Thank you so much for your kind words! Your recommendation means a lot to us. If you ever need anything else, don't hesitate to reach out!"
Profile photo of Gursharan Tiwana

Gursharan Tiwana

February 19, 2026

5  out of  5
rating by Gursharan Tiwana
"Don is a true professional who makes sure his clients are being well taken care of"
We responded:
"Thanks for the kind words! Providing excellent care is very important to me and my team, and we appreciate you recognizing the efforts! "
Profile photo of Jay 2k

Jay 2k

February 18, 2026

5  out of  5
rating by Jay 2k
"I’d like to take a moment to thank Don and Ashley Burkett for their outstanding service. They took the time to thoroughly explain everything and made sure I fully understood my options. As a younger person who isn’t very familiar with insurance, I truly appreciated how clearly they walked me through the State Farm products and coverages. Their knowledge, patience, and professionalism made the entire experience excellent. Phenomenal service!"
We responded:
"Thank you so much for your kind words! We’re thrilled that we were able to provide clear explanations and make your experience with State Farm a positive one. It’s our goal to ensure every client feels confident and informed about their insurance options. We appreciate your trust and look forward to continuing to serve you!"
Profile photo of Fabian Valdez

Fabian Valdez

February 18, 2026

5  out of  5
rating by Fabian Valdez
"Don is great at helping his customers!"
We responded:
"Thank you for the kind sentiment. I appreciate your feedback and here to support you anytime!"